CHANGED YOUR MIND? WANT TO RETURN?
No worries! You’ve got 14 days from delivery to request a return.
📝 Items must be unused and in original packaging.
📧 To start a return, email: enquiries@gadgetology.co.uk
⚠️ Returns without approval can’t be processed.
🚚 Return shipping is paid by the customer. We can provide a prepaid label—its cost will be deducted from your refund.
🌀 Want something else instead? Just return the current item, and place a new order once accepted.
💳 Refunds are processed within 10 business days of approval. Didn’t receive it after 15 days? Contact us!
RECEIVED A DAMAGED OR WRONG ITEM?
We're here to help—just let us know within 7 days of delivery.
🔍 Check your item as soon as it arrives.
🛠️ If it's damaged, faulty, or incorrect, contact us at enquiries@gadgetology.co.uk
You can also call us or visit us in-store.
✅ If it’s our mistake, we’ll cover the return shipping and give you a full refund.
💬 We'll guide you step-by-step once you get in touch.
HOW & WHEN WILL MY ORDER ARRIVE?
🛍️ Free standard shipping is available on all orders over £10.
💷 For orders under £10, standard shipping costs range from £3.99 to £6.56 based on product weight.
⚡ Want it quicker? Choose Express Shipping for just £5.49 (1–3 business days) — available for all orders, regardless of price.
📦 We aim to dispatch your order within 1 business day. If there’s any delay, we’ll keep you informed.
⏳ Most orders arrive in 2–4 business days, but during busy times it could take 6–8 business days.
📩 Once your order is shipped, you'll receive a tracking number via email. If it’s delayed, just reach out and we’ll happily assist!
SENDING A GIFT? LET US MAKE IT EXTRA SPECIAL
🎀 Sending a surprise? We’ve got you! Whether it’s a birthday, anniversary, or just because — we’re happy to help make it special.
📦 Every order is carefully packaged to ensure it arrives safely. Want to keep it a surprise? Simply mention in your order notes that it’s a gift, and we’ll leave out the invoice — just leave us a note at checkout or drop us a message!
